ABOUT US
TECUM AUDIO is a global group that designs, manufactures and supplies of Public Address System (PA), Conference System and Professional Audio System. With power amplification, loudspeaker, and PA system management engineering resources all located under one roof.
TECUM AUDIO uniquely leverages these technologies to deliver products and solutions for public Address, Voice Evacuation and professional installed sound for customers worldwide. We provide wide range of products to match the national and international Markets divers requirements.
Our company has experienced and dedicated staff, committed to developing and improving customer service. In addition to these points, we also have trained specialist technical staff who provide back up and valuable help to answer many customer questions.
ISO 9001 CERTIFICATE
Management Policy
It is TECUM’s policy that the quality and prestige of its products and services achieved is surpassed day by day by the implementation of a Quality Management System, in which all the human potential of the company is involved with a specific objective , offer our clients and interested parties a current dynamic that increases the provision of services and products at the lowest cost.
In order to achieve the level of Quality that the market demands at competitive costs, TECUM’s Management proposes Quality objectives aligned with the Strategic Plan for its control and / or improvement, which are periodically communicated to all staff.
All personnel must be aware of the need to assume a mentality aimed at a constant improvement effort and that our products achieve a high degree of performance and reliability in response to the high existing competition.
Mission:
Our mission, to achieve the maximum satisfaction of the client and interested parties, articulated through an orientation to the continuous improvement of our service, with technical, commercial and administrative support.
View:
We are oriented to the clear continuous improvement of our processes, with the aim of achieving full expansion and presence in all national markets, and our long-term projection in the international market.
Goals:
First of all, the task of improvement is a management responsibility. Being improvement a continuous process.
By implementing the quality improvement plan, the commitment made by all the personnel working at TECUM will fully assume, from their work position, the responsibility for the correct execution of the same, taking part in the preparation, implementation and evaluation of the activities for troubleshooting in TECUM.
-All TECUM staff will share in the success of the company, due to the involvement of all in the continuous improvement process.
-Our organization will be oriented towards the satisfaction of our clients, users and other interested parties both inside and outside the company.
-All departments must know and have as much information as possible about our competitors.
-Our suppliers, both internal and external, must be involved in our Quality Policy.
-Special attention will be paid to the training and education of personnel.
-We are committed to respecting and enforcing all legal requirements.